Refund policy

Refund & Return Policy

Amorix INC (US)
Effective: April 16, 2025

At Amorix INC, your satisfaction and well-being are our priority. We’re committed to delivering premium, science-backed intimacy and wellness products. Due to the nature of what we offer, our policies are designed to ensure safety, compliance, and integrity; for both our customers and our brand.

Due to the nature of our products...

All sales are considered final once processed. Because our products are ingestible, personal wellness items, and shipped with safety in mind, we do not accept returns; whether opened or unopened, to maintain the highest standards of hygiene and customer protection.

Cancellations & Order Changes

We understand that plans change.

  • Subscription orders: You may cancel or modify your subscription at any time by logging into your account. However, changes must be made at least 48 hours prior to your next scheduled processing date to avoid being charged.

  • Orders that are already processed, fulfilled, or shipped cannot be canceled or refunded.

Refunds (If Applicable)

Although returns are not accepted, we want to ensure you have a great experience with Amorix. Refunds may be issued at our sole discretion under specific circumstances, such as:

  • Products damaged in transit

  • Incorrect items received

  • Failed delivery due to Amorix Inc fulfillment errors

To request a refund:

  1. Contact us at support@igotus.co within 3 days of receiving your order.

  2. Include your order number, full name, and a description (with photos) of the issue.

  3. A member of our team will review and respond within 48 hours.

Approved refunds will be processed back to your original method of payment within 5–10 business days.

What We Don’t Cover

We do not offer refunds for:

  • Dislike of taste, sensation, or subjective product experience

  • Non-medical dissatisfaction or lack of perceived results (as effects may vary)

  • Orders where the shipping address was entered incorrectly by the customer

We're Here to Help

If something feels off, we want to make it right.
Reach out to us anytime at support@igotus.co. Our care team is responsive, respectful, and here to assist you with any issues related to your order.

Final Notes

By purchasing from Amorix INC, you agree to the terms of this Refund & Return Policy. This policy exists to protect the quality, integrity, and safety of our products, as well as the satisfaction of our entire customer community.